Our policy is we want you to love your decor, so you have 30 days to return your item.
- If you item is defective or damaged, we will send you a return label and a refund ASAP.
- No longer want your purchase? Return it for a FULL REFUND within the return window. We will attempt to make this as easy as possible.
If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging or packed with same care.
Y'all some things are exempt from being returned like final sale, perishable, personal and gift cards.
How to return?
- Defective or damaged? Email us a photos of the item and a description along with your order number some additional info maybe required by shipping company.
- No longer want the item? Take a minute and reassess your vignette, design is a process. Your initial instinct was probably right once you live with it the "change" reaction will go away and we bet you will love it. Okay it doesn't always work out so, send us an email replying to your confirmation email with your order number asking to return. Once authorize send us item and when we get it, we will give you a full refund! To make it easy we can send you a return label and deduct it from your return.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
Need more help? Send us an email at email@example.com and or come in to: 3639 Saint Johns Avenue Jacksonville Florida US 32205.
To return your product, you should mail your product to: 3639 Saint Johns Avenue Jacksonville Florida US 32205
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.